Delete your Binvo account

In the app

Open Binvo, tap More, then in the Backup card tap Delete account and confirm twice. Your account and backup are deleted straight away. (Available from Binvo 1.0.0, build 4.)

By email

1. Email [email protected] from the email address you sign in to Binvo with.
2. Use the subject Delete my Binvo account. You don't need to write anything else.
3. We reply to confirm, and delete your account and backup within 30 days.

If you can't email from that address, write from another one and tell us the address you sign in with. We will ask you to confirm before deleting anything.

What is deleted

• Your sign-in (email address) and account.
• Everything backed up from the app: business profile, logo, payment details, clients, items, invoices, quotes, receipts and payments.
• Your notification settings and the address used to send you notifications.
• Verified page links stop working, so QR codes on invoices you already sent will no longer open.

What is kept, and for how long

• Your deletion email and our reply, kept as a record of the request for up to 12 months.
• Copies inside our hosting provider's routine backups, which expire within 30 days.
• If you bought Binvo Pro, Google keeps its own payment records under Google's policy. Cancel the subscription in Google Play first, because deleting your Binvo account does not cancel it.

Deleting things in the app

When you delete an invoice, quote, client or item in the app, it disappears from every phone you use and is never restored. A copy stays in your backup until you delete your account as described above. Deleting the app removes the copy on your phone.